Dear Customer,

As Business Development and Sales Engineering Department this is our privilege to be in charge of customer service. The attached questionnaire form will include your opinion and comments about ZPC performance within the first half of 2023, if you can take a short time to fill it. Your cooperation in completing this questionnaire is greatly appreciated.

Furthermore, if you have any questions, comments, concerns or complaints, please kindly contact:

(+98)2143000039 / customerservice@zpcir.com

Best Regards,

Business Development and Sales Engineering Department

Zagros Petrochemical Company

 

Customer Satisfaction Survey Questions

Company Profile
*
How satisfied are you with the quality of ZPC methanol?





How satisfied are you with ZPC sales team professional attitude (being polite, eager to help, knowledgeable…)





How satisfied are you with ZPC sales team speed of response to your inquiries?





How satisfied are you with ZPC sales team availability?





How satisfied are you with the incoterms delivery term? (CFR, FOB, …)





How satisfied are you with the payment term?





How satisfied are you with performance of the nominated vessels in terms of cargo quantity?





How satisfied are you with vessels time table in arrival to load and discharge ports?





How satisfied are you with documents preparation/presentation?





Any comment and suggestion regarding possible effects of methanol on environment will be highly appreciated


The Address of Central Office

  • Phone: (+98)2143000039
  • Fax: (+98)7737323207
  • Email: info@zpcir.com
  • No. 170, Vanak St., Vanak, Tehran, Iran
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Complex Address

  • Phone: (+98)7737323330
  • Fax: (+98)7737323207
  • Email: info@zpcir.com
  • South Pars Energy Special Economic Zone (Assaluyeh), Bushehr Province, Iran